Cancellation and Refund

Last updated: January 18, 2026

Overview

This policy explains how cancellations and refunds work for Swati subscriptions. By purchasing a plan, you agree to the terms below.

Subscription Cancellation

You can cancel your subscription at any time from your account settings or by contacting support. Cancellation takes effect at the end of your current billing period, and you will retain access until then.

  • No cancellation fees
  • Access continues through the paid term
  • Auto-renewal stops after cancellation

Refund Eligibility

All subscription payments are non-refundable. We do not issue refunds or credits for partial months, unused time, or unused conversation minutes.

Billing Issues

If you believe there is a billing error, contact support with your account details and payment reference so we can investigate.

Plan Changes

Upgrades take effect immediately with prorated charges. Downgrades apply at the next renewal date. Credits are not issued for unused time in a billing period.

Contact Us

Questions about cancellations or refunds? Reach us at:

Swati Support

hello@swati.ai

Bangalore, India